Privacy Policy

At Overdrive IT Solutions FZCO, accessible from www.overdriveitsolutions.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that are collected and recorded by Overdrive IT Solutions FZCO and how we use it. By using our website, you hereby consent to our Privacy Policy and agree to its terms.

1. Information We Collect

Personal Information

We collect personal information that you voluntarily provide to us when expressing an interest in obtaining information about us or our services. The personal information that we collect may include the following:

• • Full name;
• • Email address;
• • Phone number;
• • Address, state, province, ZIP/postal code, city;
• • Other related information necessary for processing your inquiries or transactions.

Technical Information

• • IP address;
• • Browser type and version;
• • Pages of our website that you visit;
• • The time and date of your visit;
• • The time spent on those pages, and other diagnostic data.

2. How Information Is Collected

Personal Data is collected through various methods such as:

• • Direct interactions where you provide us with your information for customer service.
• • Automated technologies or interactions, as you navigate our website, we may collect technical data by using cookies and other similar tracking technologies.

3. Use Of Information

The information collected from you may be used for the following purposes:

• • To provide and maintain our website and services.
• • To communicate with you, including providing you with updates, marketing and promotional content, newsletters, and other information relevant to our services.
• • To manage your requests and inquiries.
• • To monitor the usage of our website for internal analysis and quality control.

Overdrive IT Solutions FZCO also reserves the right to use your data or metadata in anonymised and aggregated reporting and analysis.

4. Security Of Data

We are committed to ensuring that your data is secure. To prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures – including modern technologies like SSL encryption – to safeguard and secure the information we collect online from loss, theft, misuse, and unauthorised access, disclosure, alteration, and destruction.

5. Data Storage Practices

At Overdrive IT Solutions FZCO, it is our paramount responsibility to uphold the confidentiality and integrity of your personal data. We maintain vigilant data storage practices, conduct routine security audits, and implement organisational measures, such as:

• • Limiting the access to your personal data to those employees who need to know this information in order to provide services to you.
• • Ensuring employees are aware of and adhere to our privacy and security policies.
• • Using secure servers to store your personal data.
• • Regularly reviewing our data collection, storage and processing practices to prevent any unauthorised actions.

6. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy or to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

7. Data Transfers

We may, at times, need to transfer your data to jurisdictions other than our own for the purposes of secure hosting and/or to trusted third parties who help us in supplying our services. By providing us with your personal information, you are consenting to this potential transfer. At all times, we remain responsible for the security of your data and take all reasonable precautions to ensure its integrity.

8. Changes To This Privacy Policy

We may update our Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at:

Overdrive IT Solutions FZCO

Dubai Silicon Oasis, DDP, Building A1, Dubai, United Arab Emirates

contact@overdriveitsolutions.com